As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members. With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea. Join our team today as Hotel Director!
Responsibilities include but are not limited to:
* Directing the function of all hotel personnel through the management of department heads.
* Recruiting, motivating, and developing staff.
* Establishing and maintaining employee relations, including regular department head meetings to ensure optimum teamwork and productivity.
* Ensuring the highest level of guest satisfaction including resolving guests' problems.
* Implementing the business and operating budget and competitive program plans to ensure on an on-going basis optimum total guest satisfaction, sales potential and profitability.
* Analyzing established goals and objectives compared to actual results and implementing recommendations to achieve projected goals.
* Monitoring cash management programs and purchasing practices.
* Allocating funds, authorizing expenditures, and assisting in planning departments' budgets.
* Establishing and maintaining a prominent level of visibility and involvement throughout the vessel, as well as conducting regular inspections of facilities.
* Participating with the corporate office in monitoring present and future trends, practices and systems in the hospitality and cruise industries.
Job requirements
All applicants must fulfill the following requirements:
* Have the ability to innovate and problem solve, transform both qualitative and quantitative data into actionable reports, plan and implement new initiatives that drive revenue.
* 5 or more years of management experience in an upscale hotel or cruise ship in the areas of food and beverage, guest relations, housekeeping, entertainment or human resources.
* Be able to speak, read, and write English
* Bachelor's degree in hospitality management, business administration or related field from an accredited college or university is preferred.
* Applicants must be able to accommodate a 4 months on / 2 months off contract schedule
* Must meet all physical requirements, including the ability to lift up to 50 pounds
* All international applicants must have the ability to obtain a C1/D1 Visa
