Celebrity Cruises is looking for dynamic, top-quality individuals to join our expanding family. As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members.
With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea. Join our team today as a Sommelier!
Position Summary:
Promotes and provides an excellent wine service to our guests. Improves and maintains wine sales.
Essential Duties & Responsibilities:
1. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines, environmental, and work place safety policies and procedures.
2. Provides wine service to guests in the restaurant and buffet restaurant. In some cases will be responsible for providing bar services other than wine.
3. Works in a station designated by the Head Sommelier and approved by the Restaurant Manager and follows the daily schedule, which is posted weekly in the wine cellar.
4. Should be knowledgeable about the wine list and able to discuss and suggest wines to guests who ask for advice. The knowledge of how to pair wine with food is imperative.
5. In addition to serving wine his/her duties include the re-stocking of the wine cellar on a daily basis, and once a week may be requested to work during the loading of wines onto to the ship.
6. Duties include the cleaning and sanitizing of his/her working area and working utensils following the United States Public Health rules and regulations and all times.
7. Reports all guests’ queries, discrepancies or suggestions to his/her immediate supervisor. Must have full knowledge of the cashless system on board the ship in order to process all transactions accordingly.
8. Applies salesmanship techniques in order to achieve maximum sales, which will result in higher personal compensation.
Hiring Requirements:
Minimum of five years beverage-related experience (shipboard experience preferred), or an equivalent combination of experience and education.
Completion of high school or basic education equivalency required.
Ability to analyze and interpret documents such as recipes and manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Required to speak English clearly and distinctly, with ability to read and write English in order to understand and interpret written procedures.
Ability to speak additional languages such as Spanish, French, or German preferred.
All shipboard employees must be able to stand, walk, and see clearly, and be physically able to participate in emergency life saving procedures and drills. Ability to lift and/or move up to 50 pounds.
