At Royal Caribbean International, we believe that great vacations begin with great employees! As a leader in the cruise line industry, RCI is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail with us.
We are currently searching for Marketing and Revenue Managers to join our team. This position requires a competitive attitude and a need to win, as well as a strong ability to analyze a business marketing program and associated revenue streams. The ultimate focus of our Marketing and Revenue Managers is to develop or adjust strategies and tactics to increase shipboard spending. Apply now if you think you have what it takes to lead a group of managers and maximize the guest experience and revenue onboard! More than 40,000 people have already selected Royal Caribbean International to be their employer and so should you!
Responsibilities include (but are not limited to):
Must have the ability to improve or increase profitability for the revenue areas shipboard and make recommendations to implement those plans
Supervising three to seven employees who each lead a team of forty to seventy crewmembers; directing, coaching, supporting, and evaluating to ensure continuous and accurate bar service operation and a motivated team
Planning and conducting focus group sessions with guests and shipboard staff to optimize guest satisfaction and revenue, while gathering feedback to identify areas needing improvement
Successfully identifying expense reduction opportunities through cost control, and maintaining all ship's bars, lounges, service bars and bar storage areas (as well as outer island bars and storage) while ensuring compliance with health and safety standards
Maintaining shipboard outlets: Ensuring bars are sufficiently stocked with supplies, recording production and operational data in each area, and approving and overseeing inventories, bar par levels, transfers, cocktail parties, and opening/closing bar hours and working schedules
Creating a variety of reports and letters utilizing personal computer system and equipment, attending trainings and meetings as needed, and other duties as assigned
Through excellence in leadership, also consistently supporting Royal Caribbean International's Gold Anchor standards
Qualifications
Hiring requirements:
Minimum of two to three years of progressive bar management experience in a high volume setting, as well as experience simultaneously managing at least three venues (and 30 people), with P&L and cost / inventory control responsibilities
Ability to accommodate a four months on / two months off contract schedule for this onboard position
Bachelor's degree in Hospitality Management, Business Administration or related field from an accredited college, university or the international equivalent is preferred
Ability to read, write and speak English clearly and distinctly
All international applicants must have the ability to obtain C1/D1 visa (and other relevant visas) when applicable
Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.
