- Must have two years experience in four or five star hotel
- Ensure all reservations are entered correctly.
-To make sure system is updated with correct rates.
-Confirmations on reservstions are responded to within the agreed time limits.-Ensure all group reservations are entered correctly with details of voucher, rooming list, meal plan, arrival and departure details.
-To keep relevant dept. informed of group requirement.
-To check group requirementd prior to arrival,.
-To action all incoming correspondence and to be filed in a correct manner.
-To be familiar with hotel credit policy and implement according to standards laid down.
-To comply with all Hotel Policies and Procedures.