Jose Paolo Manuel
Resort Operations Manager @ Porta Verde ResortsUnited Arab Emirates UAE
ABOUT MYSELF
My name is Jose Paolo Manuel. I have over 7 years of experience as an Assistant General Manager. I believe that I could provide a valuable service for your company and that my abilities would suit the role you need filled perfectly. I firmly believe this for several reasons. Over the course of my career I have proven myself to be a dependable source of income for the companies I have worked for. I have a natural ability to convey trustworthiness and also possess sufficient amount of knowledge that could surpass my co-workers. As a result I was able to reach various sales targets and meet favorable numbers in my Cost of Sales/Controllable.
Basic Info
Date Of Birth: 03 Oct 1983
Industry: Hotels & Resorts
Department: Food and Beverage Service
Job Level: Supervisor
Nationality: Philippines
Current Country: United Arab Emirates UAE
Education Level: Graduation
Work Experience
-
Resort Operations Manager
April 2017 - December 2019 (2 Years)
Porta Verde Resorts, Philippines
Directly reports to the General Manager regarding the following: br bra)Managing all segments of the resort, including lodging, food and beverage team, human resources team, housekeeping, main guest attractions, and guest services, brb)Ensuring excellent levels of internal and external customer service, brc)Oversee product stocking, accounting, and marketing efforts at the resort, brd)In charge of recruiting, training and appraising talented personnel. br e)Establishing targets, KPI’s (Key Performance Indicators), labor schedules, policies and Standard Operating Procedures. -
Food and Beverage Manager
March 2016 - March 2017 (1 Year)
Bistro 109 Catering, Philippines
Directly reports to the General Manager regarding the following: br bra)Managing all FB and day-to-day operations within budget and to the highest standards, brb)Ensuring excellent levels of internal and external customer service, brc)Monitor the quality of the product, brd)Leading the Food Beverageteam by attracting, recruiting,training and appraising talented personnel, e)Establishing targets, KPI’s (Key Performance Indicators), labor schedules, policies and Standard Operating Procedures. -
Head Store Manager
June 2009 - September 2015 (6 Years)
Krispy Kreme, Philippines
Directly reports to the Multiple Unit Manager regarding the following:
a)Implementation of Sales strategy (conceptualize store profitability methods),
b)Optimizing utilization of manpower,
c)Handle machine concerns (troubleshoot if there are technical concerns),
d)Manages of stocks on hand and
e)Undertake money handling.
•Execute various types of reports including Profit & Loss, Inventory and Manpower updates on a monthly basis.
•Perform floor duties to assist customers and gather pertinent feedbacks and comments regarding the store’s service, staff, ambience, etc. Monitor the store’s managers and team members for compliance of SOPs and accomplish checklists regarding their efficiency.
•Administer managers and staffs not only in my assigned store but also in other branches assigned.
Video Profile
Crop your avatar