Dear Recruitment team,I would like to express my interest in applying with any open postion . With my enthusiasm and professionalism, along with my dedication to providing excellent customer service, I am confident that my experience and skills are aligned for the position of since I have worked in a 5 star and luxury hotel in United Arab Emirates for more than 5 years now.My extensive experience in hospitality industry has taught me to provide positive, excellent and individualized guest experience. I am looking forward to hear from you and thank you for considering my application.Yours Sincerely,
2019 - Present (5 Years)
Mandarin Oriental - Japanese Steakhouse, Jumeirah dubai, Egypt
Maintain a professional and friendly relationship with the team to ensure smooth running operation. ▪ Report guest comments or complains and ensure that case will be closed with the guest. ▪ Hold daily briefings in the restaurant to review revenues, policies and procedures and communicate to the team relevant information in regards to the operations. ▪ Ensure that the guest receives the highest standards of food quality and service at all times. ▪ Check on set standards in relation to personal grooming, presentation of uniform, time keeping in order that the guest will leave with a favorable impression of the team members and facilities they had visited. ▪ Do daily duty rosters for the team. ▪ Conduct checks to ensure enough products are on hand to serve customers, order items as needed, and generate inventory reports. ▪ Follow company, hotel and department policies and procedures.