A highly personable and sociable team member, benefiting from experience within the competitive hospitality and customer service industry that has required the ability to think on one’s feet, a high degree of problem solving abilities, multi cultural approach to dealing with complaints and enquiries from diverse range of people, Possessing a determined approach in coping with long hours, prioritising large workloads. Now looking forward to making significant contribution within a 5 stars Hotel chain that offers genuine opportunity for career progression.
2013 - 2020 (7 Years)
Dusit International, United Arab Emirates UAE
•Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.