A highly experienced and competitive professional, with 16 years of exposure in achieving customer delight and providing 5 star guest services in the Hospitality Industry.
An accomplished manager with involvement in planning, budgeting, cost controlling, menu engineering and maintaining routine hygiene checks for all the restaurants and bars ensuring high standards are not compromised with. Exposure to planning and coordinating the daily operation within the restaurant functions which also involved setting up new POS system as well. Possesses hands on experience in dealing with guests and providing exemplary service in a luxury atmosphere. Have a proven track record in developing procedures, service standards and operational policies etc. Planning & implementing effective control measures to reduce running costs of the restaurant/hotel. Extensive experiences with banqueting and catering functions and coordinating with the various departments. Progressively gained experience over the course, based on exceptional organizational skill. Thank you for your time and consideration.
Looking forward to hearing from you.
Sincerely, Ajit Pisharody
2021 - 2022 (1 Year)
Amaryllis Hotel Blantyre, Malawi
• Second in-command of the hotel after General Manager. <br>• Responsible for hotel operations in the absence of General Manager <br>• Responsible for the day to day operation of 2 Restaurant, 6 Conference hall, and In Room <br>Dining <br>➢ SPLASH - INTERNATION DINING AWARD WINNER <br>➢ Winner of Best Rooftop Restaurant in Africa <br>➢ Accommodate up to 120 guests at a time, on weekends turnover of 400 guest in <br>a day. <br>➢ ZAFFRON – Multi cuisine Restaurant <br>➢ Conference hall – Can accommodate from 50 pax to 700 pax <br>➢ IRD - 96 rooms <br>• Responsible for a team of 50 F B Service staff . <br>• Develop operational standards and business performance. <br>• Consistently maintain control the highest standards of service throughout the hotel. <br>• Actively involved in training of staff , product knowledge company policies. <br>• Changes and implementation of all menus. <br>• Control of cost implementation of procedures to maximize revenue profit. <br>• Organizing Events throughout the property. <br>➢ Launching of Music Album to Malawian Movies <br>➢ Amaryllis Expo <br>➢ AFCON Trophy tour (African Cup ) held in Splash <br>➢ Red Carpet Events <br>➢ Hosting Awards <br>• Involved in all aspects of marketing, promotions and sourcing sponsors for events. <br>• Various concerts and shows.2019 - 2019 (0Months)
Royal Zanzibar Beach Resort, Tanzania, United Republic of
Responsible for the day to day operation of 5 F & B Outlets, Kitchen and recreation department2014 - 2018 (4 Years)
The Z Hotel Zanzibar, Tanzania, United Republic of
Responsible for the day to day operation of 5 Outlets & Room Service.2013 - 2014 (1 Year)
Paradise Island Resort, Maldives
Responsible for the day to day operation of 10 Outlets Room Service. br Budgeting, Forecasting for the annual year br Responsible for a team of 140 people. br Successfully set achieve targets to exceed yearly budget. br Develop operational standards and business performance. br In charge of all the beverage in the resort br Introduction of New Cocktail Menu br Menu Engineering br Consistently maintain control the highest standards of service throughout the hotel. br Actively involved in training of staff product knowledge company policies. br Changes and implementation of all menus. br Control of cost implementation of procedures to maximize revenue profit. br Actively involved in concept development, market research analysis, for existing outlets and new projects. br Involved in all aspects of purchasing. br In charge of the entertainment throughout the property. br Involved in all aspects of marketing, promotions and sourcing sponsors for events. br Various concerts and shows. br Reporting to F B Operation Manager2012 - 2012 (0Months)
The Z Hotel Zanzibar, Tanzania, United Republic of
Responsible for the day to day operation of 3 Outlets & Room Service.2010 - 2011 (1 Year)
Alila Villas Hadhaa and Prak Hyatt, Malaysia
Managing all the F & B outlet in the resort2008 - 2009 (1 Year)
W Hotels, Qatar
Preparing Training Materials for the Pre-Opening2007 - 2008 (1 Year)
Express By Holiday Inn, United Arab Emirates UAE
Supervised Banquet, Great Room (All day Dining Restaurant) & THE BAR Operations2004 - 2007 (3 Years)
One & Only Royal Miragef, United Arab Emirates UAE
Maintained excellent guest table services and basic bar handling2003 - 2004 (1 Year)
Le Meridian, India
Managed guest table Service2002 - 2003 (1 Year)
Hotel Sagar Plaza, Pune, India
Maintained prompt service standards in delivering food & beverage in rooms as per the standards