Industry :
Hotels & Resorts
Department :
Front of House
Location :
Ajman/United Arab Emirates UAE
Job Role :
Front Office Agent
Recruiter :
Bahi Ajman Palace Hotel
Employment Type:
Permanent
Validate Through :
2022-02-07
Salary Range (monthly):
AED 2,000 to 8,000
Salary Details
Salary Description: "Competitive Salary Offered"
Job Description For Front Office Agent
Front Office Agent
If you are looking to join a company with a dynamic vision, set your sights on a challenging career with HMH Hotel group. An exciting opportunity has arisen for the position of Front Office Agent to join our amazing Bahi Ajman Palace Hotel team.
About HMH
Hospitality Management Holding is a fully integrated pioneer hotel management company specialized in the dry sector and with an expanding portfolio across the Middle East and North Africa. HMH Manages the following brands: Bahi Hotels & Resorts, Coral Hotels & Resorts, Corp Hotels, EWA Hotel Apartments and ECOS Hotels. HMH is committed to investing in the communities in which we operate through initiatives that are socially and environmentally responsible and sustainable.
Your Day to Day
As a Front Office Agent, you are responsible for
- To use discretion and tact when dealing with guest inquiries, problems, or complaints in an efficient & professional manner without detriment to the hotel and/or its reputation.
- To use/ adhere the SOP’s provided through Management to guarantee a standard level of service & to be a leading example.
- The Front Desk Agent is responsible for the check-in and check-out of the hotel guest as per the standard laid down by the management.
- To ensure security and privacy of guests by keeping all guests information confidential.
- Perform any additional duties or special projects as directed by the Director of Guest Services.
What we need from you
A passion for delivering exceptional levels of guest service, Hotel Management background, interpersonal and communication skills, Knowledge of opera, ability to work under pressure.
Due to the current restrictions, only locally available candidates please apply.
Aashif Shaikh
Mumbai, India
We had a great time in the Bahi Ajman Palace hotel, which has a kind and helpful staff. <br>Suites are sparkling, kudos to the housekeeping staff for upholding the standard, and the lobby is spacious and spotless. <br>The food options are excellent and delectable.