Passionately 10 yrs of Guest services with complaint resolving teqnics, Self Motivated with keen understanding of revenues and cost efficiency. Committed to maximum profit and automotive system implementation. Focus on business analysis and Promotions using digital platforms. Learning and developing procedures of property ownership with their SOP's. Clean and hygiene methods measured and built tracking records. Follow present seneraio of the city rules and food service guide line. Training staffs and shift allocating, Plan day by day operations and VIP'S escorting. Review inventory monthly and yearly basis defaultly, online engines tracking and updating new images and offers. Make reports of guest segmatation, guest reviews, corporate contracts, all types of events organising and operating. At last I ensure to give my Best Services to the organizational growth and Brand Values.
2023 - Present (1 Year)
GM RESORTS, India
Operating 34 New built Property with multiple wedding, social and corporate venues. Planning and executing revenue strategies, Training staff on guest services . Managing Online activities and inventories .2021 - 2023 (2 Years)
Sapphero Hotels Resorts, India
Operating 64 rooms , conducting marriages, staffing, revenue generation, guest satisfaction. Investors management, budget achivers.2023 - 2023 (0Months)
Nirbana Palace a Heritage hotel spa, India
Room department operations, reservations, corporate connections, front desk operations. Sales activities. Weddings activities.2019 - 2020 (1 Year)
Lords Hotels Resorts, India
Day by day Frontoffice operations, staff allocation, Reservations, escorting VIP\s, Online booking Activities, Breeding Staff, Daily Checking operational stationaries, Review Meeting\s, sales and Marketing, Guest online interaction.2010 - 2012 (2 Years)
Clarks Inn, India
IDS software , check in & checkout processor, reservations