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Emaar Hospitality Group
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Level 2, Building 3, Emaar Square - Dubai, United Arab Emirates UAE
- 4.7 3 review(s)
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About Us
Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, one of the world’s most valuable real estate development companies with proven competencies in property, shopping malls and retail as well as hospitality and leisure. The group owns and manages a portfolio of hospitality assets and brands including Address Hotels + Resorts, a premium luxury hotel and residences brand; Vida Hotels and Resorts, an upscale lifestyle hotel and residences brand; and Rove Hotels, a contemporary midscale hotel and residences brand. Emaar Hospitality Group is expanding its portfolio to international markets along with plans to introduce its brands in key gateway cities and tourist destinations in Europe, the Middle East, and India. Emaar Hospitality Group was created in 2007 and owns and manages a diversified portfolio of hospitality assets in addition to its hotel brands including serviced residences, golf retreats, a yacht club, a polo and equestrian club, and a comprehensive portfolio of Lifestyle Dining restaurants.
Housekeeping Order Taker
Industry : Hotels & Resorts
Department : Housekeeping
Location : United Arab Emirates, United Arab Emirates UAE
Level : Staff Line level
Posted : 04 Jul 2022
Job Role : Housekeeping Attendant
Recruiter : Emaar Hospitality Group
Job Ref : HOZ69199
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2022-09-17
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Housekeeping Order Taker
ABOUT THE FUNCTION
This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell.
WHAT YOU WILL NEED TO SUCCEED
• Genuine service personality, with high EQ.
• Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
• A minimum of one-year experience in a similar position in a 5-star hospitality company.
• A strong command of both written and spoken English is required; additional language is an asset.
• Conduct all operational tasks in FO, F&B, Housekeeping, while living up to service standards and procedures.
• Go the extra (s)mile where you can.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart.
• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability
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