An individual with great professional and interpersonal skills in Customer Service and business administration is looking for any business-related position within Oman. Multicultural working experience with an oversee qualification in Master of Business Administration has prepared me as a great candidate not only with required business-related skills and work experience, also built me with a more dynamic, collaborative, caring, and diligent personality.
2017 - 2020 (3 Years)
Shangri-la Barr Al Jissah Resort & Spa, Muscat, Oman
• To resolve guest-related issues from all areas of the hotel professionally and efficiently. Able to interact with guests with heart-warming hospitality and professionalism and accommodate guest’s requests and demands by applying customer-centred and effective approaches.2015 - 2017 (2 Years)
Shangri-La’s Villingili Resort & Spa, Maldives, Maldives
• To handle guest’s complaints professionally and effectively.2011 - 2012 (1 Year)
Kaleido Marketing Communication PTE LTD, Singapore
• Assisted in artwork co-ordination between advertisers and designers by meeting advertisers’ enquirers, preparing artwork material and briefing job details to designers.