Seasoned Hotelier Joins Waldorf Astoria Lusail, Doha
Waldorf Astoria Lusail, Doha appoints Chris Franzen as General Manager
A highly qualified hospitality professional, Chris has more than 30 years of experience in the industry, with an accomplished track record. He has extensive international expertise in leadership and management, spanning over five continents, ranging from luxury and upscale properties to select service operations in urban as well as resort environments.
Before exploring the leadership side of the industry, Chris began his career as a professionally trained chef and sommelier. He spent years in different operational departments across many properties, perfecting his multifaceted knowledge and talent. He then used his experience and passion to expand his role as General Manager.
After over 20 years in the GCC region across Dubai, Muscat, and Doha, where he served as Area Vice President, Chris was then appointed to an exciting position as Area Vice President in India. On the completion of this assignment, he returned to Doha to launch a boutique luxury hospitality consulting firm, followed by his new and exciting appointment as General Manager of Waldorf Astoria Lusail, Doha.
Chris is passionate about delivering above-and-beyond moments for guests and colleagues in a luxury environment and believes first and foremost in service excellence as the key to success. A spirited and inspirational team leader, Chris strives to bring out the best in his team.
Commenting on his recent appointment, Chris said: “After 30 years of exploring the globe, I am thrilled to be back in Doha, which has always been like a second home to me. I am delighted to be taking on the role of General Manager for this iconic property and look forward to working with my talented, dynamic, and passionate team to create unforgettable experiences for our guests through Waldorf Astoria’s globally recognized, sincerely elegant service.”
Waldorf Astoria Lusail, Doha is the ultimate luxury beachfront property featuring 429 spacious rooms with private balconies and residences overlooking the Arabian Gulf, as well as villas with a private jacuzzi. The resort will also be home to world-class dining venues brought from different parts of the globe, staying true to Waldorf Astoria’s legacy of culinary expertise. A complete leisure experience, the resort features a long strip of private beach for guests to unwind as well as three luxurious pools for basking in the sun, while young guests can revel in the endless fun awaiting them in the waterslides, outdoor adventure trails playground, and immersive Kids Club, and adrenaline-seekers will be challenged by the waves at the Aloha Surf Club.
Chris grew up in the Swiss alpine village of Zermatt at the foot of mount Matterhorn. Growing up in a family hotel, he was always destined to be in the hospitality business. Chris then ventured abroad to complete his university education in Australia (Australian International Hotel School, Canberra) and the USA (Cornell University, Ithaca).
About Waldorf Astoria Hotels & Resorts
Waldorf Astoria Hotels & Resorts is a portfolio of more than 30 iconic properties that creates a unique sense of place with a relentless commitment to elegant service, one-of-a-kind experiences and culinary expertise in landmark destinations around the world. Inspired by their timeless environments and sincerely elegant service, Waldorf Astoria hotels deliver an effortless experience seamlessly, creating a true sense of place for guests through stunning architectural features, brand rituals, the famous Peacock Alley, refined art collections and elevated in-room amenities. In addition to the brand’s world-class hotel offerings, Waldorf Astoria boasts a global residential portfolio that provides the comfort of a private home combined with unsurpassed amenities and high-touch service. Waldorf Astoria is part of Hilton, a leading global hospitality company. Experience an unforgettable stay at Waldorf Astoria Hotels & Resorts by booking at waldorfastoria.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Waldorf Astoria Hotels & Resorts at waldorfastorialusaildoha.com, and follow the brand on Twitter, Instagram and Facebook.