- Fully understand the hotel network infrastructure, computer systems and software.
- Detects and resolves IT related system / technical problems encountered.
- Provides technical support in the hotel Computer Systems, Point of Sales Systems, Software, Printers, Servers, Office Automation, System Applications, E-Mail, Internet and Intranet
- Provides IT support to hotel guests as per requests from Front Office / Guest Service Center.
- Escalates issues / problems cannot be resolved to senior IT members.
- Assists in implementation and maintenance of backup procedure and full file recoverability.
- Ensures that appropriate hardware and software are correctly used as per company guidelines.
- Reports any irregularities found to direct superior in IT Department.
- Carries out computer systems troubleshooting with related parties according to schedules set by the Manager.
- Assists in the maintenance and security of the computer room, and protection in-house and external data security.
- Assists in maintaining complete and up-to-date documentation on existing network configuration and applications.
- Assists in the maintenance and security of the computer room, and protection in-house and external data security.
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Hozpitality Group
- M 06, Omar Al Owais Building Karama, Toronto, Mumbai, United Arab Emirates UAE
- 5.0 2120 Following 66807 Followers
- Contact Us
About Us
Hozpitality Group owns the leading Hospitality job board in MEA, www.hozpitality.com, Dedicated Hospitality networking website www.hozpitalityplus.com, Exclusive Hospitality events company “Hozpitalityplus Events” and Hospitality Executive search company based in Canada “Hozpitality Consulting” a TV show for the hospitality Industry, Hozpitality Buzz- The Inside scoop. The group also organizes Middle East Hospitality Excellence Awards and Middle East Chef Excellence Awards in Dubai. The Group reaches out to over 1 million dedicated hospitality professionals from over 186 countries.
IT Coordinator
Industry : Hotels & Resorts
Department : IT and Computers
Location : Dubai/United Arab Emirates UAE
Level : Staff Line level
Re-posted : 03 Nov 2020
Job Role : IT Assistant
Recruiter : Hozpitality Group
Job Ref : HOZ43526
Employment Type: Permanent
Job Type : Full Time
Contact : HR Department
Salary Details
Salary Description: Competitive Salary & Benefits Offered
Job Description
- Fully understand the hotel network infrastructure, computer systems and software.
- Detects and resolves IT related system / technical problems encountered.
- Provides technical support in the hotel Computer Systems, Point of Sales Systems, Software, Printers, Servers, Office Automation, System Applications, E-Mail, Internet and Intranet
- Provides IT support to hotel guests as per requests from Front Office / Guest Service Center.
- Escalates issues / problems cannot be resolved to senior IT members.
- Assists in implementation and maintenance of backup procedure and full file recoverability.
- Ensures that appropriate hardware and software are correctly used as per company guidelines.
- Reports any irregularities found to direct superior in IT Department.
- Carries out computer systems troubleshooting with related parties according to schedules set by the Manager.
- Assists in the maintenance and security of the computer room, and protection in-house and external data security.
- Assists in maintaining complete and up-to-date documentation on existing network configuration and applications.
- Assists in the maintenance and security of the computer room, and protection in-house and external data security.
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