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Angeline Igwanya's Activity
No Activity
Education
Hotel and Catering Management
September 2011 - September 2012
Globoville College, Kenya
Certifications & Awards
Certifications & Awards Not Mentioned
Skills
Great problem solving skills
Positive work approach attitide
Ready to take up new challenges
Flexible in time schedule
Excellent communication
A good team player
Experience
Hostess
2018 - 2020 (2 Years)
Emirates Lounge, United Arab Emirates UAE
Welcome guests to the venue. Manage reservations, answer incoming calls and address customers queries. Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about available seating options. Cater to guests who require extra attention (e.g. children, elderly) Answer incoming calls and address customers queries. Assist wait staff as needed.
Waitress
2015 - 2018 (3 Years)
Dubai International Hotel, United Arab Emirates UAE
Welcome guest and promptly attend to tables. Serve food and beverages to guest making recommendations if needed. Share menu knowledge to assist guest with questions and special request. Record transactions in the MICROS system correctly and timely. Check-in with guest to ensure satisfaction with each course and beverage Clean tables, complete closing duties and re-stock tableware and other supplies.