With over 10+ years of multidisciplinary exposure and outstanding performance within Multinational and with one of the leading International Convention and the largest Exhibition Centre in Dubai (DWTC); it is my goal to bring the varied expertise and broad knowledge that I have gained from previous organizations to your reputable company. I have comprehensively mapped my career profile and enclosed my resume for your kind perusal and consideration.
As my resume reflects, I am well equipped in Operations Management, F&B Guest Relations, Front Office/Desk Management, Restaurant Management, Online Bookings & Reservations, Business Development and General Administration. Moreover, I have a track record of successful staff training and adherence to Hotel standards and policies, commitment and dedication to work and satisfy guests’ needs; Also, I have the ability to increase customers’ retention rate and penetrating new markets as well as improving productivity and delivering results.
Gist’s of my Focal Points are listed below:
➢ Received an Award for outstanding contribution certificate in making Formula One 2014 held in Abu Dhabi with great success. Lead and direct Chaine des Rostisseurs Diner Amical held in World Trade Club.
➢ Obtained a certificate of workplace violence, response, and preventative awareness.
➢ Spearheaded Beverage Recipes and Menu's Creations engineering. Knowledgeable with Micros POS Systems, Micros Fidelio Material Control System, ADACO and MS Package.
➢ Successfully achieve sales and profit targets through stock management and minimizing costs.
➢ Proven track record of surpassing targets, increasing revenues, streamlining workflow and creating a teamwork environment to enhance productivity.
➢ Excellent negotiation, presentation, relationship building, team management and interpersonal skills.
➢ Personally committed to continued excellence, has the drive, energy, leadership and implementation skills.
My background provided me with an insightful perspective of the entire Business Operations, as well as prepared me to undertake a more challenging Managerial role. I ask for the opportunity to translate my experience into a strategic business feat for your organization. I am confident I can be a valuable asset to your team.
I will be pleased to meet with you to explore how my skills could best meet your business needs.
Thank you and looking forward to hearing from you.
Sincerely,
Isaacnewton Wambugu