Well experience in customer care industry with 12 yrs in service. proven abilities in project management and conflict resolution. Excellent communication skills. Seeking challenging position in company with opportunity for advancement. Strongly focused with the ability to complete tasks accurately in a fast- paced environment with conflicting deadlines. Dedicated and customer focused with successful background in leading highly performing teams to meet or exceed. An inspiring and conscientious leader with a strong background in team development and a solid reputation for assessing business needs, developing cost-saving solutions, increasing sales, and driving customer satisfaction. Dependable with extensive experience in customer service. Cooperative and team player with positive attitude.