A hardworking and self-motivated Diploma in Hotel Management and Catering Technology plus PGDMS top-up Master of Business Administration with an array of skills gained from both his academic and employment experiences. Customer focused with the drive and determinations to exceed all targets set and deliver results beyond all expectations. Highly organised, possesses the ability to manage the workload to ensure all objectives are met within the agreed timeframes. Successfully achieved recognition for increasing outreach and engagement levels through effective email and social media Marketing, Administration, Management and Operational skills. Now seeking a new opportunity where I can continue to improve business processes and outcomes whilst further developing within his chosen career. Thank you for the opportunity to submit my credentials. I look forward for personal interview
2015 - 2019 (4 Years)
National Sports Club of India, India
Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved. brManage operations with passion, integrity, and knowledge while promoting the culture and values of the club. Implement new company policies and procedures by developing plans and instructing staff brCreate a positive guest experience by delivering a high level of service and ensuring all staff engages guests to understand their needs and exceed expectations. brManage the restaurant to meet or exceed standards in food quality, safety, and cleanliness brSolicit guest feedback to understand the needs and wants of customers. Train and coach staff on guest services principles and practices. brAssist in conducting staff and daily pre-shift meetings • Assist in any areas of the restaurant when staffing constraints require2012 - 2014 (2 Years)
Selfridges, United Kingdom
·Preparation of food on various counters; Lebanese, Street food, Grill, Dosa and the main Indian food counter.