Executive Secretary with 7 years of experience in providing support to a higher management and other executives. Skilled at time-management, proficient in MS Office. Strong communication skills, organized, with a track record of success. Additionally a HR professional with 4 years of experience in recruitment. Worked with every part of the recruitment process, including sourcing, vetting, and onboarding of candidates.
2013 - 2020 (7 Years)
AWRostamani - Arabian Automobiles Co. LLC, Nissan – Dubai |, الإمارات العربية المتحدة
Managed calendar of the Department Head. Provided support to the managers and team. Delivered effective communications via email and phone. Ensured that all duties are completed accurately and delivered with high quality and in a timely manner. Managed the attendance of the department. Supported the Call Centre in outbound/ inbound calls as per target. Target completed for surveys. Processed procurement. Compiled minutes of the meeting. Drafted interoffice memo and letters. Coordinating with other department. Prepared presentations for the monthly meeting and reports. Arranged requirements for business travels.2010 - 2013 (3 Years)
Mercure Gold Hotel (by Accor Hotels ) – Dubai, الإمارات العربية المتحدة
Undertaking all administrative functions in the Human Resources Division as per standard operating system and procedure. Arranged interviews and hiring process. Administered all departments files and records. Conducted orientation for all new team members. Coordinating with Insurance Company for employee’s insurance claim. Administered exit process for employees. Prepared letters and certificates. Managed monthly attendance and leave balance records. Prepared HR reports. Maintained individual training records.2009 - 2010 (1 Year)
Centro Barsha Dubai, الإمارات العربية المتحدة
Calling candidates for interview. Prepared offer letters for selected candidates as per the set standards. Prepared all new joiners’ file and requirements. Processed employee requests within 24 hours.2008 - 2009 (1 Year)
Media Rotana Dubai, الإمارات العربية المتحدة
Handled manager\s diary. Took minutes of the meeting. Prepared welcome letters for guests. Maintained all files for the department. Managed stationeries stock. Handled attendance for the team. Prepared reports for the manager.2006 - 2008 (2 Years)
Burjuman Arjaan by Rotana – Dubai, الإمارات العربية المتحدة
Handled guest room bookings made from all Global Distribution System. Inputting all bookings to the hotel system and all the pertinent information. Handled inquiries, complaints and request regarding reservations. Organized visa requests for hotel guests. Maintained all required correspondences for all the bookings. Prepared the next day arrivals. Handled group bookings. Scored 100% in Mystery Shopping.2004 - 2006 (2 Years)
Al Bustan Rotana Hotel – Dubai, الإمارات العربية المتحدة
Handled internal and external calls. Taking messages for the guests and ensured that the messages are delivered on time. Handled guests wakeup call requests. Updated guests information's in the system. Monitored and updated monthly attendance for the team. Assisted guests for any business centre services. Organized meeting rooms. Handled guest packages/ courier. Arranged flight ticket reconfirmations for the guests.