I am a passionate Hospitality professional looking for challenging opportunities that allow me to develop my skills and creativity within a synergic and innovative team work environment. I conceive integrity, positive attitude, proactivity, perseverance and empathy as compass for my actions and decisions. I am constantly aiming to grow, learn and expand my knowledge, through lecture, new experiences and social interactions. My personal motto is "see opportunities where many only see problems".
Date Of Birth: 09 Feb 1997
Industry: Hotels & Resorts
Department: Front of House
Job Level: Intern/Apprentice/Trainee
Job Role: Guest Relations Officer
Town/City: Abu Dhabi
Current Country: United Arab Emirates UAE
Education Level: Diploma
June 2019 - August 2019
Simón Bolívar University , United Arab Emirates UAE
June 2019 - August 2019
EmpoderaME, United Arab Emirates UAE
February 2016 - May 2016
Simón Bolívar University, United Arab Emirates UAE
2016 - Present
Bodegas Pomar, C.A, United Arab Emirates UAE
September 2014 - Present
Simón Bolívar University - Litoral Campus, United Arab Emirates UAE
British International English Academy, United Arab Emirates UAE
January 2020 - Present (1 Year)
The Ritz Carlton Abu Dhabi - Grand Canal, United Arab Emirates UAE+ Guest Relations: Brand fidelization by coordinating exceptional and personalized guests experiences. (Preferences, special occasions, VIP amenities)
June 2019 - August 2019 (2Months)
Lidotel Hotel Boutique Valencia, Venezuela+ Requeseted by the company as alternate in the role during the Assistant Manager’s Vacations.
September 2018 - December 2018 (3Months)
Hotel Hesperia WTC Valencia, Venezuela+ Housekeeping: Trained for Rooms Supervision according to the quality operation standards. Supervision of 91 rooms and a team of 5 employees. Inventory control, cleaning support. Diagnosis diagrams and operational system improvement as contribution to the company.
April 2018 - July 2018 (3Months)
Camurí Alto School Restaurant (RECA), Venezuela+ Restaurant: Hostess, waitress and food runner assuring to provide exceptional customer service and service quality standards
2016 - 2018 (2 Years)
Inversiones Marivi, C.A, VenezuelaSummer Time position
2016 - 2017 (1 Year)
Inversiones Limerca 2401, C.A, VenezuelaFiscal Machine, Invoicing, sales, cash flow and payments, Inventory, Municipal fees control.