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Mohamed Al-Saieed Profile Picture
Mohamed Al-Saieed
Customer Service Staff @ Meraas - holding company
United Arab Emirates UAE
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Mohamed Al-Saieed

Customer Service Staff @ Meraas - holding company
United Arab Emirates UAE
  • posts 0
  • Following 4
  • Followers 0
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About

I have 2 years experience As Hub zero by Meraas Company, and now I work As a customer service at green plant by Meraas company As a customer service.
I have 6+ years of experience Working as customer service professional.
2 years of management experience
2 years as a sales team leader

Basic Info

Date Of Birth: 05 Jun 1986

Industry: Other Industry

Department: Other Department

Job Level: Staff Line level

Job Role: Customer Service Staff

Nationality: Egypt

Current Country: United Arab Emirates UAE

Education Level: Graduation

Basic Info


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Education

  • ● Hospitality & Tourism Management course

    June 2020 - July 2020

    Florida Atlantic university, United Arab Emirates UAE

  • ● Mini Master of business administration (Min

    October 2016 - February 2017

    Egyption culture center , United Arab Emirates UAE

  • law

    October 2003 - June 2007

    Faculty of law , United Arab Emirates UAE

Certifications & Awards

    Certifications & Awards Not Mentioned

Skills

Skills Not Mentioned

Experience

  • Customer Service Staff

    June 2018 - Present (3 Years)

    Meraas - holding company, United Arab Emirates UAE

    - support for clients and customers and ensure that customers are satisfied with services, and features.
    - Explain, operate and assist our guest.
    - Cultivated strong value-added relationships with customers and drove business development by delivering product knowledge.
    - supports customers by providing helpful information, answering questions, and responding to complaints
  • business associate officer

    January 2017 - October 2017 (9Months)

    Central Agency for Public Mobilization and Statistics, Egypt

    - Inventory of population, establishments and units.
    - Monitored multiple databases to keep track of all inventory.
    - Performed initial client assessment and analysis to research process
  • sales / cashier

    October 2016 - October 2017 (1 Year)

    Islam phone store, Egypt

    - Displayed and restocked products in appealing manner.
    - Checked prices and Provided high level of service by helping customers find specific products.
    - Answered customer questions, provided store information and escorted to desired store areas.
    - Worked with customer service to resolve issues.
    - Accepted cash, credit and debit payments accurately.
  • Administration officer for the Executive Director

    March 2012 - October 2016 (4 Years)

    Egyptian German Chemical ( EGC ), Egypt

    - supports customers by providing helpful information, answering questions, and responding to complaints.
    - help ensure that customers are satisfied with products, services, and features.
    - have knowledge about all the products we have in the store and the products we need to order.
    - follow our sales team achievements and achieve them target and understand them and customer needs.
    - handles customer complain.
    - financial requirements ( rents - salary - transportation - office requirements, etc)

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