A dynamic professional with over 7 years of rich Overseas & Domestic Experience in Operations Customer Service and sales. Proficiency in handling day to day sales functions in co-ordination with the team manager and team members. Excellent communication & interpersonal skills with strong analytical, team building, problem solving and organizational abilities.
Strong organizer, motivator, team player and a decisive leader with successful track record in directing from original concept through implementation to handle diverse market dynamics.
Proficient in managing relationships for running successful business operations & developing procedures and service standards for business excellence
2020 - 2021 (1 Year)
TECH MAHINDRA LIMITED, India
• Provide information of Products / Services / Offers to customers.2019 - 2020 (1 Year)
SUNRISE PETROLEUM FZC, United Arab Emirates UAE
Assist sales team in day to day coordination and management of business operational activities .Monitor, Control and manage business operations to meet customer expectations and company goals, Liaise between Sales team and management to ensure smooth operations delivery. Establish clear management goals and devised systems to track results for effective decision making. Communication with management to develop strategic operation goals.2016 - 2019 (3 Years)
RAK CERAMICS PJSC, United Arab Emirates UAE
Assist sales team in day to day coordination and management of business operational activities .Monitor, Control and manage business operations to meet customer expectations and company goals, Liaise between Sales team and management to ensure smooth operations delivery. Establish clear management goals and devised systems to track results for effective decision making. Communication with management to develop strategic operation goals.2013 - 2016 (3 Years)
Al Rasasi Perfumes, United Arab Emirates UAE
Monitored trends in customer behaviour and buying habits, market conditions and competitor actions to adjust sales goals and operational processes. Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships. Developed and executed sales presentations as well as both internal and external product training workshop.