An energetic and committed professional with progressive years of work experience. Career history of proactively, effectively optimizing service, problem-solving and customer service Agility building and leveraging consultative, respectful, cross-functional relationships with multiple stakeholders across a complex global organization. Primary objective is to continue career development in a post of greater potential and responsibility which will provide challenge, stimulation for a high degree of job satisfaction and growth of the organization.
2014 - 2015 (1 Year)
Indusind Bank, India
Answer customer questions about basic banking services- account balances and interest rates and fees. Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.2011 - 2013 (2 Years)
Turtles School, Warren Academy, India