My self nazmul Hassan from Dhaka .As well at present I work in best western plus maple leaf hotel at Uttara Dhaka as outlet supervisor from November 2014 to now , Oversee all front and back of the house restaurant operations. Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally. Maintain quality control for all food served.i achieve pre opening certificate ,appreciation letter for outside catering ,employee of the month ,long service award from maple leaf hotel. In past I have been worked at castello café & restaurant In abu dhabi as a barista from sep 2008 to may 2011Then I was joined at samad al Iraqi restaurant In dubai jumeirah 2 as a barista from may 2011 to November 2011After I came back to Dhaka & joined at izumi Dhaka in gulshan 2 as a café supervisor from jan 2013 to nov 2014 I have more than 10 years practicall knowledge about Guest service skills.My strength is I am honest, hardworking, quick learner and loyalty toward my work with a positive attitude.My week ness is I can't say no when people ask me for help and I can trust people very quickly. That's all about me. Thank you .