Over 20 plus Years of experience in Hospitality Industry (Hotel Operation - Front office – Reservations – Revenue Management – Sales – Finance) operations in various 5 * Hotels. Right balance of skills and abilities to start up and maintain a successful operation.
Understand customer service
Professional
Team-oriented
Possess good work ethics and result oriented.
2022 - Present (2 Years)
OTHPL, India
Pre-opening activities on hotel and coordinate with the construction team, the construction2018 - 2020 (2 Years)
Ramanashree Hotels Resort, India
Oversee the overall operations of the hotel. br Manage budgets and financial plans and control expenditure br Set and achieve sales and profit targets br Meet and greet customers br Carry out inspections of property and services br Hold regular briefings and meetings with all head of departments. br Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and brservice standards. br Handling complaints, and oversee the service recovery procedures. br Ensure all decisions are made in the best interest of the hotels and management. br Understanding of PL statements and the ability to react with impactful strategies br Closely monitor the hotels business reports on a daily basis and take decisions braccordingly. br Coordination with HOD\s for the execution of all activities and functions. br Provide effective leadership to hotel team members. br Corporate client handling and take part in new client acquisition along with the sales brteam whenever required. br Ensure compliance with licensing laws, health and safety and other statutory brregulations.2016 - 2018 (2 Years)
Howard Johnson Bengaluru Hebbal, India
Direct and manage all groups, transient to maximize revenue for the hotel.2010 - 2015 (5 Years)
Keys Hotels & Resort, India
Reporting directly to the GM Manager.2006 - 2008 (2 Years)
Le Meridien, Saudi Arabia
Direct and manage all groups, transient to maximize revenue for the hotel.