Olivia DSouza

General Manager @ Bespoke Hotels
Mumbai, India

Timeline

ABOUT MYSELF

A strong Hospitality professional born and brought up in Dubai with 13 years of experience in Hospitality Industry with extensive focus on Sales & Revenue, Budget management, marketing fields, mainly within top Luxury Hospitality brands in the United Arab Emirates, London as well as in India.Positive, proactive & result-driven. Quick learner, adaptable to new environments, open to change, quick to grasp new ideas and concepts, while pursuing to develop innovative and creative solutions to challenges. Able towork well on own initiative and can demonstrate the high levels of motivationrequired to meet deadlines. Posse’s excellent interpersonal, communicationand negotiation skills with the ability to develop & maintain mutuallybeneficial internal and external relationships. Enjoy being part of, as well as thrives in highly pressurized and challenging working environments.

Basic Info

Date Of Birth: 09 Aug 1985

Industry: Hotels & Resorts

Department: Sales and Marketing/PR

Job Level: Management

Nationality: India

Town/City: Mumbai

Current Country: India

Education Level: Graduation

Education

BSc in Hospitality and Hotel Administration
June 2003 - August 2007

IHM Mumbai, India

Certifications

Certifications Not Mentioned

Skills

 Written Communication  Active Listening  Presentation  Confidence  People Oriented  Critical  Microsoft Office  Opera  Delphi  Attention to details  Business Development  Customer Service  Competitive Analysis  Event Mana

Work Experience

General Manager
June 2017 - December 2017 (6Months)

Bespoke Hotels, United Kingdom
 Business Generation: Business brdevelopment/revenue generation for the brclients in the existing Indian sector. Handled 198 hotels both from London and Pan India levels.br New Sector: Identify new sectors within brIndia and develop and execute new business br Strategic Business Direction
Regional Sales Manager
October 2014 - January 2015 (1 Year)

Ramoji Hotels, Film City, India
 Handle corporate clients for MICE,
Weddings, Holidays, Product Launch
 Following up new business opportunities
for MICE and setting up meetings planning
and preparing presentations, quotations for
clients
 Fixing 7 scheduled appointments on a daily
Sales Manager
September 2012 - November 2013 (1 Year)

Millennium Plaza Hotel, United Arab Emirates UAE
 Managed 10 entertainments during the
week for new accounts.
 Established contracts with key overseas
tour operators and grew the leisure
segment despite the hotel being a dry
property.
M.I.C.E Sales Executive
September 2010 - August 2011 (1 Year)

Rotana Hotels, United Arab Emirates UAE
 Handled 27 properties of Rotana - Dubai
and Northern Emirates
 Managed to achieve 110% of the MICE
targets for almost all the Rotana
properties in Dubai and Northern
Emirates.
Sales Coordinator – Strategic Business Meetings
December 2008 - June 2010 (2 Years)

Marcus Evans, India
 Event management
 Research regarding various global
organizations.
 Getting delegates on-board for International
& National Corporate events.