PAAVAN KUMAR BHUGUTH
Customer Service Staff @ Hapag Lloyd MauritiusDAGOTIERE, Mauritius
About
I am energetic and enthusiastic person who enjoys a challenge and achieving personal goals. I enjoy the environment and I find the work interesting and satisfying. The opportunity to learn new skills and work with new technologies is particularly attractive to me. I want to be a successful person.
Basic Info
Date Of Birth: 25 Jan 2000
Industry: Hotels & Resorts
Department: Front of House
Job Level: Staff Line level
Nationality: Mauritius
Town/City: DAGOTIERE
Current Country: Mauritius
Education Level: Certificate Course
Education
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Foundation Diploma In Hospitality Management
June 2019 - January 2020
Sultan Institute Of Hospitality & Tourism Training Services, Mauritius
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Front Office NC3
April 2018 - April 2019
Constance Hospitality Training Centre, Mauritius
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O Level Cambridge Certificate
January 2012 - November 2017
Mauritius College Boys Dept, Mauritius
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Office Package - Microsoft
April 2014 - August 2014
Career +IT Services, Mauritius
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Internet And Computing Core Certification IC3
October 2014 - October 2014
Mauritius College Boys Dept, Mauritius
Experience
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Telephone Operator
November 2020 - November 2020 (0Months)
NextYoo Call Mauritius Ltd ( EN ), Mauritius
-
Customer Service Staff
February 2020 - February 2020 (0Months)
Hapag Lloyd Mauritius, Mauritius
-
Guest Services Associate
August 2019 - January 2020 (1 Year)
Staybridge Suite Abu Dhabi Yas Island, United Arab Emirates UAE
~Rules Responsibilities as Guest Service Assistant : <br> <br> <br>1} Always smile to guest. <br>2} Welcoming guest with friendly and polite manner. <br>3} Give them cold towel for refreshments. <br>4} Assist them for their Check in procedure with their details and most important <br>their signatures. <br>5} Accompanied them to the room for room orientation and explain the facilities <br>in the room. <br>6} Making restaurants booking for guest and if the guest has his / her birth <br>organised a surprise birthday party in the room. <br>7} Provide guest with all the information about the attraction place and give them <br>leaflets and maps. <br>8} Book taxi for guest to the airports or evening dinner places. <br>9} If guest want to visit nearby places, we just order the taxi for them and provide <br>them with taxi prices also. <br>10} When guest arrived to a hotel we removed their luggage and take care of it. <br>11} If guest’s room is not ready we assist them and provide them with arrival <br>lounge for relax and give them their luggage and all services. <br>12} Delivery of guest luggage to guest room and message. -
Guest Services Associate
April 2018 - April 2019 (1 Year)
Constance Belle Mare Plage, Mauritius
~Rules Responsibilities as Guest Service Assistant : <br> <br>1} Always smile to guest. <br>2} Welcoming guest with friendly and polite manner. <br>3} Give them cold towel for refreshments. <br>4} Assist them for their Check in procedure with their details and most important <br>their signatures. <br>5} Accompanied them to the room for room orientation and explain the facilities <br>in the room. <br>6} Making restaurants booking for guest and if the guest has his / her birth <br>organised a surprise birthday party in the room. <br> <br>* 3 Months in Concierge at at Constance Belle Mare Plage Hotel, Point De Flacq, Belle <br>Mare Mauritius. <br> <br>~Rules Responsibilities as Concierge and Bellboy : <br> <br>1} Provide guest with all the information about the attraction place and give them <br>leaflets and maps. <br>2} Book taxi for guest to the airports or evening dinner places. <br>3} Make golf booking for guest. <br>4} If guest want to visit nearby places, we just order the taxi for them and provide <br>them with taxi prices also. <br>5} When guest arrived to a hotel we removed their luggage and take care of it. <br>6} If guest’s room is not ready we assist them and provide them with arrival <br>lounge for relax and give them their luggage and all services. <br>7} Delivery of guest luggage to guest room and message. <br>8} Provide club car for disable person to spa or restaurants. <br>9} Assist VVIP guest with valet services and club car assistance.
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