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Q Food and Beverage Group
- Sheikh Mohammed bin Rashid Blvd - Dubai, Dubai, United Arab Emirates UAE
- 5.0 1 review(s)
- 1179 Following 9464 Followers
- Contact Us
About Us
As a new member of 80 years of successful commercial experience, the Q Food and Beverage Group (QFNB Group) commenced operations with its first brand, Huqqa in the food and beverage sector in 2013. Since then, we have established The Market at Bosphorus and Qurabiye, thereby improving our existence in this sector. Our successful results and the potential we have seen in the food sector have increased our excitement day by day. By uniting all of our investments made or to be made in the field of food under a single brand, we have made our existence a corporate structure. Formulating a high performance and sustainable business strategy, we proceeded our way with QFNB by adding a new brand, HuQQabaz to our existing 3 brands. We have set forth to bring a fast, quality and demanded perspective to the traditional tastes, presentation and preparation techniques. In order to continue to maintain our competitiveness, we have also established The Galliard Restaurant and Café as a separate entity that offers Turkish infused Mediterranean cuisine with Alcohol and shisha and an elegant casual dining experience. QFNB means quality in all fields, full-fledged staff and content, flexible solutions and fast service as well as demanded, demand to stimulate and queuing brands. In particular, quality is our main principle. We intend to offer our customers all these elements at affordable prices. I believe wholeheartedly that we will achieve our business objectives with our stakeholders in this exciting global journey of QFNB.
Hostess/Receptionist (Middle East)
Industry : Restaurant Bars, Cafe and Clubs
Department : Food and Beverage Service
Location : Dubai, United Arab Emirates UAE
Level : Staff Line level
Re-posted : 17 Jun 2022
Job Role : Hostess
Recruiter : Q Food and Beverage Group
Job Ref : HOZ65815
Employment Type: Permanent
Job Type : Full Time
Validate Through : 2022-07-15
Salary Details
Salary Description: Competitive Salary Offered
Job Description For Hostess/Receptionist (Middle East)
Restaurant Host/Hostess Job Description
- Welcoming and warmly greeting the guests upon arrival, addressing them by name whenever possible.
- Escorting the guests to tables that best serve their wishes, on a timely manner.
- Filling the restaurant.
- Quick seating guests.
- Maintaining complete knowledge of all our foods and beverages, outlets, services and hours of operation.
- Interacting with the guests while walking them to their tables.
- Ensuring that everything that the guests will need is in order and clean.
- Greeting, estimating wait times, and handing pagers to the guests whenever we are full.
- Monitoring guests’ waiting list.
- Updating open and dirty tables.
- Informing the bussers about dirty tables.
- Helping the bussers with the cleaning and setting up of dirty tables when necessary.
- Informing the guests of the range of our pagers.
- Paging, showing gratitude for waiting, and seating the guests when we have a table for them.
- Providing a menu for the guests and explaining the specials to them.
- Regularly checking the reservation book for next meal reservations.
- Scheduling reservations in advance for the guests.
- Answering guests’ questions accurately and politely.
- Answering phone calls within 3 rings or less, in a polite manner.
- Bidding farewell to the guests as they leave.
- Ensuring effective and fast delivery service by the servers.
- Inspecting the dining facilities and ensuring proper maintenance.
- Ensuring that guests are being attended to on time.
- Ensuring that guests receive quality service.
- Training new and existing staff and managers.
- Accepting guests complains and feedbacks.
- Helping the guest fall in line when we are on a wait.
- Showing the guest where to seat or hang around while waiting for their tables.
- Handing menus to guests that are waiting for their tables, so that they can decide what to have before their table is ready.
- Doing side-works during and at the end of each shift, such as menu sweep, menu wipe, refilling the silver trays, cleaning high chairs, restroom check, pager inventory, and updating the servers’ map.
- Showing the guests to the restroom.
- Doing restroom checks and informing the steward when it needs to be cleaned.
- Updating and loading the floor plan.
- Ensuring that all the guests’ requirements are timely met.
- Introducing the guests to their servers.
- Attending basic food safety and work safety training programs.
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Raj Bhatt
Dubai, United Arab Emirates UAE
Great company and some wonderful restaurants, great food and ambience, must visit !