I am a highly motivated and organized professional with more than six years’ experience as Sales Coordinator and nine years’ experienceIn my current and previous roles as coordinator in Sales & Marketing Department and reporting directly to the Director of Sales and Marketing in different hospitality industries. I am accustomed to working in a high-pressure environment where accuracy and attention to detail are essential. I am responsible for coordinating all assistant directors, sales managers and executives, monitoring all of the incoming and outgoing communications, and attending to all of their other administrative needs. This role requires a high degree of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. I pride myself on my ability to deal with pressure and multi-task with a positive and flexible attitude.
A proactive team member who can also work independently, I always aim to go above and beyond my set duties to ensure the best systems are in place to allow the organization to function as efficiently as possible.
I have enjoyed my work at the company enormously, but am now seeking to transfer my considerable skills and experience to a more challenging role. I would welcome the opportunity to make a valuable contribution to the new team.
in office administration in the hospitality industry.
October 2018 - Present (3 Years)
Grand Excelsior Hotel Al Barsha, PhilippinesPrepares daily reports (Occupancy Charts for 3 months)
December 2017 - September 2018 (1 Year)
JA Resorts and Hotels, PhilippinesPrepare Daily and Weekly Product Reports for Business Review Meetings. br Compiled daily activities of team from Protel and submit it to DOS before end of the day. br Prepare Leisure (DMC.TO and Wholesale) contracts for all properties ( JA Oasis Beach Tower, JA Ocean View Hotel, JA The Resorts, JA Manafaru and JA Enchanted Island Resort) br Send all Wholesale Agreement, Special Contract (CIS, French, Italian, Nordic, etc) to travel agents locally and international. br Updates all database with new contacts br Responsible for client inquiries and clarifications with regards to contracts, stop sell and promotions sent. br Prepares promotion for all seven properties (weekly). br Send Stop Sell or Promotions to all travel agents and update the promotion tracker. br Prepares collaterals like fact sheets, brochures and gifts for daily sales call, to all UK, France, Russia and Germany, India and Maldives representations and DOS business trips. br Prepares ENT and Cake Request forms upon sales manager’s requests. br Prepares complimentary forms, Fam Trip Action Plans and site inspections. br Send site inspection calendars to all departments and properties concerned. br Send out all information to all concerned department for a Familiarization Trip and coordinates with Front Office and FB for the requirements. br Prepares voucher requests upon each 7 properties request. br Responsible for the maintenance of the Office Supplies for Revenue, Sales and Marketing. br Arrange flight tickets and hotel bookings for DOS and Sales Managers for their corresponding business trips.
October 2008 - September 2014 (6 Years)
Emaar Hospitality Group, PhilippinesPrepares, sends offer /contract required by client and follow up with the sign contract.
July 2005 - September 2008 (3 Years)
Emirates Palace - Abu Dhabi, PhilippinesPlan, organize and lead special events/meetings such as: Conferences, client workshops, marketing events, financial meetings, receptions, dinners and official openings. br Wide-ranging experience in coordinating and organizing special events for different corporate functions. Committed to achieving event’s target goals and objectives, utilizing superb communication, time management and organizational abilities. br To attend guest’s queries on behalf of the Banquet Sales Executive or Manager. br Prepares Event Order through Opera Management Systems for guest details and requests, print it and have it signed by the concerned departments, once done send it to the guest then block the date. br To coordinate with the AV Department for the equipment that the guest’s requested for a particular event br To coordinate with the Kitchen on the menu that preferred by the guest and other special request. br To ensure Conference and Banqueting suites are set up in accordance with hotel function requirements, ensuring the brand standards are maintained throughout. br To have knowledge of setting up, safe operation, storage and safe handling and care of Hotel Conference and Banqueting audio visual equipment. br To ensure Conference and Banqueting rooms are serviced as directed. This to include video conferencing br To ensure all storage areas for Conference and Banqueting equipment are kept in a safe and tidy condition. br The service of food and beverage as directed by superiors. br To ensure mis en place is carried out for Banqueting Bars. This to include requisitions and efficient stock rotation. br Prepares the buffet tags and conference tags if requested for a particular event. br Prepares the signage as per guest’s request. br To check with competitor hotels their events of the day or throughout the week
June 2002 - June 2005 (3 Years)
Hotel Holiday International-Sharjah, Philippines• Preparing Purchase Requisitions. • Minutes of Meeting. • Preparation of Function Sheets. • Coordinating with various Outlet Managers on their day to day requirements and keeping the Food and Beverage Manager informed accordingly.