2022 - Present (2 Years)
Pizza Hut ( Sapphire Foods India Limited), India
Coordinate daily Front of the House and Back of the House restaurant operations. br Deliver superior service and maximize customer satisfaction. brRespond efficiently and accurately to customer complaints. br Regularly review product quality and research new vendors. brOrganize and supervise shifts. br Appraise staff performance and provide feedback to improve productivity. br Estimate future needs for goods, kitchen utensils and cleaning products. br Ensure compliance with sanitation and safety regulations Manage restaurant good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) . brTrain new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations.2020 - 2022 (2 Years)
SPIRITBREW VENTURES LLP ( HOLLYWOOD\S PIZZA GRILL, LA-RICOTTA) Flamed Ventures, India
Managing day to day operations of the café.• <br>Recruiting, training, and supervising staff.• <br>Receiving delivered supplies and verifying that the correct items and quantities have been delivered. <br>Resolving customer complaint regarding food quality and customer service.• <br>Ensuring that all expenses are within budget and identifying ways to decrease operational cost.2018 - 2020 (2 Years)
BEBABEL RESTAURANT ALSHAYA GROUP, United Arab Emirates UAE
• Analyze all guest requirements and prepare plans resolve guest related issues.2017 - 2018 (1 Year)
RADISSON BLU JAIPUR, India
• Guest relationships proper information of product and service.2013 - 2016 (3 Years)
BENIHANA ( JAPANESE TEPPANYAKI & SUSHI RESTAURANT), India
• Maintain the standard of organization.2012 - 2013 (1 Year)
T.G.I. FRIDAY\S, India
• Responsible for serving food and beverage. <br>• Greeting guest and present them with the menu. <br>• Inform guest about the special items. <br>• Suggest food and beverage to the guest and also try to up sell.2011 - 2012 (1 Year)
PAPA JOHN'S INTERNATIONAL, India