I have over 26 year’s outstanding experience in Hospitality industry in HK Dept. During 26 years of experience I have worked in the following branded hotels including five pre-openings.
1. Hotel Holiday International / Marbella Resort Sharjah
2. Al Seef Resost & Spa Abu Dhabi
3. Ascot & Royal Ascot Hotel Bur Dubai as Executive Housekeeper
4. Hotel Holiday International and Marbella Resort Sharjah
5. Ramada Hotel & Suites Amwaj Islands Bahrain (Pre-opening Team member)
6. Ramada Beach Hotel Ajman UAE (Project Manager)
7. Ramada Hotel & Suites Ajman UAE
8. Byblos Hotel Tecom Dubai UAE7. Coral Hotel & Suites Ajman UAE
9. Coral Deira Dubai Hotel UAE
10. Coral Residence Tower Fujairah UAE (Pre-opening Team Member)
11. Intercontinental Hotel Doha Qatar (Pre-opening Team member)
12. Ramada Continental Hotel Deira Dubai UAE (Pre-opening Team member)
13. Holiday inn Pakistan (Pre-opening Team member)
Skills: Leadership, Communications, Departmental Trainer, Time Management, Teamwork, Hardworking, Interpersonal, Long hours Working, Customer service, Guest dealing, Supplier negotiation, Problem solving and conflict resolution.
Yours faithfully Shahid Akhtar
+97156 – 2403191
2021 - Present (2 Years)
Holiday International Hotel / Marbella Resort, United Arab Emirates UAEResponsible of Housekeeping Laundry Department
2020 - 2021 (1 Year)
Al Seef Resort & Spa, United Arab Emirates UAEResposible of Housekeeping & Laundry operations
2018 - 2020 (2 Years)
Royal Ascot Hotel & Ascot Hotel, United Arab Emirates UAEo Responsible for cleanliness, orderliness and appearance of the entire Hotel.
2016 - 2018 (2 Years)
Hotel Holiday International and Marbella Resort, United Arab Emirates UAEo o Responsible for cleanliness, orderliness and appearance of the entire Hotel.
2015 - 2016 (1 Year)
Ramada Hotel & Suites Amwaj Island, Bahraino Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
2012 - 2015 (3 Years)
Ramada Hotel Suites by Wyndham Ajman, United Arab Emirates UAEo Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
2010 - 2012 (2 Years)
Byblos Hotel T-Com, United Arab Emirates UAEResponsibility & Authority:
2007 - 2010 (3 Years)
Coral Residence Tower Fujairah, United Arab Emirates UAEo Using the company’s values in day-to-day briefing.
2006 - 2007 (1 Year)
Coral Suite Ajman, United Arab Emirates UAEo Using the company’s values in day-to-day briefing.
2005 - 2006 (1 Year)
Coral Deira Dubai Hotel, United Arab Emirates UAEPublic Areas Responsibilities:
2002 - 2004 (2 Years)
Ramada Continental Hotel Deira Dubai, United Arab Emirates UAEo Member of an Environment/Hygiene inspection team of Ramada Continental Hotel Dubai.
2000 - 2002 (2 Years)
InterContinental Hotel Doha Qatar, Qataro Performed as well Department Health & Safety Officer.
1998 - 2000 (2 Years)
Ramada Continental Hotel Deira Dubai, United Arab Emirates UAE• Allocate work duties to Team Members
1997 - 1998 (1 Year)
Ramada Continental Hotel Deira Dubai, United Arab Emirates UAE• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
1996 - 1997 (1 Year)
Holiday Inn Lahore, Pakistan• Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. br• Additionally, maintain complete knowledge of correct maintenance and use of equipment. br• Dusts the room and furniture. br• Replenishes guestroom and bath supplies br• Enters and prepares the room for cleaning br• Vacuums and racks the carpet br• Checks and secures the rooms br• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required br• Cleans guest bathroom/bedroom/floor corridor br• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day br• Maintain positive guest relations at all times br• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately br• Resolve guest complaints, ensuring guest satisfaction
1995 - 1996 (1 Year)
Holiday Inn Lahore, Pakistan• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained within.