Professionally trained and educated career hotelier and Top Performer with track-record in leading successful Front Office operations in Business Hotels and Resorts. Excellent knowledge of OPERA, IDS, SAP and budget preparation for the Department Head. Excel in team development and training as per company quality standards, policies and procedures. Achieve financial- and quality objectives thru applied training, teamwork and employee motivation. Conduct daily and weekly meetings in absence of an HOD and perform his duties including daily and weekly forecasting, reviews of property and department KPIs. Excellent problem solver and coordinator between housekeeping, maintenance and F&B. Very skilled in management of OBS in cooperation with the Sales and General Manager. Ambitious, high quality individual with passion to work in the hospitality preferably in the 4 and 5 star segments. Available also for international postings.
2019 - Present (5 Years)
Holiday Inn Pune, India
Full operational responsibility for 24/7 operation of Front2018 - 2019 (1 Year)
Wyndham Hotels & Resorts, India
Recruited to manage and improve the overall profitability of Front Office operations in cooperation with Front Office Manager and accountable for strategic utilization of available resources to achieve objectives in occupancy improvement, manpower planning, guest satisfaction and internal auditing.