Skilled waitress with diverse F&B experience and a passion for the server profession. Proficient in sequence-of-service best practices;quickly memorize menus, daily specials and restaurant schematics; and efficiently manage assigned tables within busy settings.
Basic Info
Industry:Hotels & Resorts
Department:Food and Beverage Service
Job Level:Staff Line level
Nationality:Uganda
Current City:Abu Dhabi
Current Country:United Arab Emirates UAE
Education Level:
High School
Basic Info
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Shakirah Twongirwe's Activity
No Activity
Education
Accounting
August 2014 - June 2015
Kampala Secondary School, United Arab Emirates UAE
Certifications & Awards
Certifications & Awards Not Mentioned
Skills
Skills Not Mentioned
Experience
Housekeeping Attendant
2018 - 2020 (2 Years)
MODERN BUILDING SERVICES, Uganda
-Cleaning rooms according to the procedures and policies set by hotel. -Keeping room attendants’ carts and caddy neat/clean and tidy. -Maintaining cleaning equipment in good working condition. -Reporting any loss/damage to linen, furniture, fixtures or equipment to Supervisor. -Reporting any engineering/maintenance defects to Housekeeping. . -Updating status of room, and time in/out on report. -Returning items to linen store, e.g. extra pillows, bed board, blanket and etc. -Maintaining cleanliness in the pantry area (work station)
WAITRESS
2015 - 2018 (3 Years)
TAMARAI RESTAURANT, Uganda
-Greeting customers politely as they enter the restaurant -Introduce self to customers -Accompanying customers to their tables -Presenting menus to customers -Maintaining an up-to-date working knowledge of the menu items and daily specials -Explaining the menu items in terms of preparation, ingredients and presentation -Answering inquiries about food and beverage items on the menu -Offering food and wine suggestions -Informing customers of special items not listed on the menu -Taking food and beverage orders accurately including any special requests -Checking customer's identification to ensure they meet alcohol legal age requirements -Checking food orders with customers to ensure correctness -Input the order into POS System