Committed hotelier with 25 years of experience in Hotel Operations. Strong leader possessing strategic planning, outstanding work ethic and integrity. Motivate and coach team performance by pushing past their own expectations to ensure maximum productivity. Ensures extreme guest satisfaction by providing guest with the highest degree of hospitality and Guest service. Handled all major challenges in the Industry. Excited to see Financial Results of the company improving by Focusing on the Colleagues Personal Development. Motivate, Coach and Monitor team performance and help them to reach their highest potential by empowering them and guiding them to change their perspective. Able to Align the Process system to reach the set standards and objectives. Handle problems and come out with Win - Win solution with all concerned partners, thereby creating a Memory for each of them with a Genuine & caring attitude.
2023 - Present (1 Year)
Itechprosper, United Arab Emirates UAE
Analyzing business operations: We work with businesses to identify operational gaps or inefficiencies in their processes, systems, and employee performance. <br> <br>Developing strategic plans: Based on the analysis, I develop strategic plans to fix any operational gaps and improve business performance. This includes developing plans for process improvement, employee motivation and loyalty, and overall business growth. <br>Providing coaching: I work closely with employees to help them improve their productivity, motivation, and loyalty by developing new skills and behaviors. <br> <br>Providing software solutions: We also offer software solutions for Human Resources and Operations. <br>I oversee the development and implementation of these solutions to ensure that they meet the needs of our clients. <br>Building relationships: I build strong relationships with our clients to ensure that we are meeting their needs and providing the best possible solutions. I manage client expectations and address any concerns they may have.2021 - 2022 (1 Year)
Garden City Hotel Dubai, United Arab Emirates UAE
• Pre opened the 62 Room Privately owned Hotel. br• Implemented all operational Process standards of the Hotel. br• Implemented the Channel Manager, Website, Marketing, and the Digital platform. br• Compliance to the Dubai Tourism Department regulations to meet the rating standards in every area of the Hotel. br• Recruitment of the right candidates for each departments to meet the Guest Satisfaction level to the best among competition Hotels. br• Completely involved in the Engineering department to ensure the safety and security of the building, ensure all the AMC’s are in place and all equipment working well- Chiller, AC Duct, Pumps, water tank, sump pit, grease trap, Fire related, Elevators etc. br• Communication with the owners to ensure that all points are discussed for the smooth operation of the Hotel.2018 - 2020 (2 Years)
TIME Hotels, United Arab Emirates UAE
• Opened the First Express Brand for Time Hotels Group.2016 - 2018 (2 Years)
Rotana Hotels, United Arab Emirates UAE
• Direction operations of Housekeeping, Front Office, Security and Recreation of 328 rooms in Arabian Park Hotel & Apartments.2010 - 2016 (6 Years)
Centro Barsha Rotana Pre opening, United Arab Emirates UAE
• Revenue Management - Sets the daily selling strategy- Pricing – yield and inventory management.