A confident and reliable IT engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, also experience of software procurement, installation, administration & compatibility. As well as having an eye for detail and able to multi-task under pressure. Valuable experience of planning, coordinating, and an excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. - Obtaining a position as a Technical Support to utilize and further enhance my technical skills. - Enabling me to engage in challenging projects where I would utilize my current strong computer science knowledge, my interpersonal skills and process skills. -Now looking to further an already successful career by working for an ambitious and expanding company.
Date Of Birth: 12 Dec 1987
Department: IT and Computers
Job Level: Staff Line level
Job Role: IT Assistant
Current Country: Egypt
Education Level: Graduation
April 2015 - Present (5 Years)
beIN Media Group( beIN Sports), QatarAdhere to company policy concerning formal process methodologies utilizing and strictly adhere to global change process for ITIL.
December 2013 - April 2015 (2 Years)
Qatar 2015 ( 24th Men’s Handball World Championship) - Qatar Olympic Commitee, QatarWork with end users to identify and deliver required PC service level.
June 2010 - August 2013 (3 Years)
Etman Company for Reconstruction and Development, EgyptResponsible for Monitoring the desktop on 24/7 as per the client’s activities and provides on-call & on-site Support.