A confident and reliable IT engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, also experience of software procurement, installation, administration & compatibility. As well as having an eye for detail and able to multi-task under pressure. Valuable experience of planning, coordinating, and an excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. - Obtaining a position as a Technical Support to utilize and further enhance my technical skills. - Enabling me to engage in challenging projects where I would utilize my current strong computer science knowledge, my interpersonal skills and process skills. -Now looking to further an already successful career by working for an ambitious and expanding company.
2015 - Present (9 Years)
beIN Media Group( beIN Sports), Qatar
Adhere to company policy concerning formal process methodologies utilizing and strictly adhere to global change process for ITIL.2013 - 2015 (2 Years)
Qatar 2015 ( 24th Men’s Handball World Championship) - Qatar Olympic Commitee, Qatar
Work with end users to identify and deliver required PC service level.2010 - 2013 (3 Years)
Etman Company for Reconstruction and Development, Egypt
Responsible for Monitoring the desktop on 24/7 as per the client’s activities and provides on-call & on-site Support.