Able to communicate in English, Thai, Urdu, Pashto, Hindi, Punjabi.
Hospitality Expert who can provide professional services as Director of Operations/ Hotel General Manager.
Experienced as highly professional Hotel operations manager. Experience of Pre Opening of two successful properties.
Proficient in operating PMS like Opera, Comanche and others.
Strong interpersonal and analytical skills to understand and overcome various complex situations.
Well versed with customers inquiries and complaints.
Ability of use all the skills and experiences with the help of precise decision making to maximize the customer satisfaction.
Team leader and motivator.
February 2019 - July 2020 (1 Year)
OYO Thailand, ThailandA seasoned Hotelier and operations expert. After extensive working within budget up to luxury scale hotels now I am using my experiences and skills as a consultant for boosting up budget scale hotels business. By planning new marketing strategies to the right target and maximizing revenue as well as guest experiences in the low paced hotels in Thailand.
July 2018 - February 2019 (1 Year)
MIDA Hotels Thailand, ThailandTo manage the front office operations running smoothly along with all relatively concerned departments such as House Keeping, Engineering and Food and Beverages.
June 2017 - June 2018 (1 Year)
KPH Hotels, ThailandTo manage the front office operations running smoothly along with all relatively concerned departments such as House Keeping, Engineering and Food and Beverages.
January 2017 - June 2017 (5Months)
S Hadyai Hotel, Thailand*Handling and taking care of all reservations with all requests.
June 2016 - December 2016 (6Months)
Siam Oriental Hotel, ThailandTo implement and maintain company's quality guest service policy.
June 2014 - June 2016 (2 Years)
Accor Hotels, Thailand*Taking care of all customers needs and special requests.
February 2012 - May 2014 (2 Years)
Absolute World, Thailand1. To register guests and assign rooms. To accommodate special requests whenever possible.