Able to communicate in English, Thai, Urdu, Pashto, Hindi, Punjabi.
Hospitality Expert who can provide professional services as Director of Operations/ Hotel General Manager.
Experienced as highly professional Hotel operations manager. Experience of Pre Opening of two successful properties.
Proficient in operating PMS like Opera, Comanche and others.
Strong interpersonal and analytical skills to understand and overcome various complex situations.
Well versed with customers inquiries and complaints.
Ability of use all the skills and experiences with the help of precise decision making to maximize the customer satisfaction.
Team leader and motivator.
2019 - 2020 (1 Year)
OYO Thailand, Thailand
A seasoned Hotelier and operations expert. After extensive working within budget up to luxury scale hotels now I am using my experiences and skills as a consultant for boosting up budget scale hotels business. By planning new marketing strategies to the right target and maximizing revenue as well as guest experiences in the low paced hotels in Thailand.2018 - 2019 (1 Year)
MIDA Hotels Thailand, Thailand
To manage the front office operations running smoothly along with all relatively concerned departments such as House Keeping, Engineering and Food and Beverages.2017 - 2018 (1 Year)
KPH Hotels, Thailand
To manage the front office operations running smoothly along with all relatively concerned departments such as House Keeping, Engineering and Food and Beverages.2017 - 2017 (0Months)
S Hadyai Hotel, Thailand
*Handling and taking care of all reservations with all requests.2016 - 2016 (0Months)
Siam Oriental Hotel, Thailand
To implement and maintain company's quality guest service policy.2014 - 2016 (2 Years)
Accor Hotels, Thailand
*Taking care of all customers needs and special requests.2012 - 2014 (2 Years)
Absolute World, Thailand
1. To register guests and assign rooms. To accommodate special requests whenever possible.