Job Description For Restaurant Manager for The Ritz-Carlton Yacht Collection
Position Description:Leads the Restaurant teams in luxury Food and Beverage serviceEnsures training, development and supervision of the Restaurant teams in product knowledge and serviceSupervises and motivates the Ladies and Gentlemen by ensuring all Standard Operating Procedures are in place and executed before, during and after serviceEnsures proper inventory processes including requisitions, receiving, moving and stocking product in accordance with first in, first out (FIFO)Prepares for and leads all Sanitation and Public Health inspectionsAdvance planning, coordination and oversight of execution of special events and BanquetsProvides assistance to Direct Reports and the Food and Beverage Director in the execution of the day-to-day operations of the Restaurant and Bar venuesManages the financial performance to exceed expectations for all Food and Beverage venues in partnership with MaÎtre D's and senior leadership PEOPLE MANAGEMENT Model and hold others accountable for promoting the Gold Standards, respect and fair treatmentEnsures the Daily execution of Line-up in accordance with company standards and Brand GuidelinesSets the department's expectations for desired behavior, knowledge and skill levelsCoaches others by providing constructive feedback; helps others identify developmental needs and monitors progress; promoting an environment where everyone is valued and includedDemonstrates alignment with corporate strategies and initiatives while ensuring alignment throughout the yacht organizationUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty and integrityCoordinates and maintains on-going training programs and its' execution to ensure all Food and Beverage Ladies and Gentlemen always have access to all pertinent training materials and are regularly tested on all information including menus, hours of operation, steps of service, Gold Standards, Public Health and other divisional, yacht and brand informationMaintains and delivers a comprehensive and engaging onboarding program which successfully welcomes and integrates new Ladies and Gentlemen into the operation and provides the foundation for their career with the brand to grow QUALIFICATIONS Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to positionWSET Level 2, Court of Master Sommeliers Introductory or equivalent certification in beverage knowledgePrevious MaÎtre d', Restaurant Manager or Director of Restaurant experience in a five-star restaurant or onboard a luxury cruise restaurant environmentSuperior knowledge and experience in Public Health rules and regulations related to USPH and HACCPExcellent working knowledge of food, beverage (wine, beers, spirits, cocktails, coffee, tea) and international cuisine PHYSICAL & LANGUAGE REQUIREMENTS
JOB TITLE: Restaurant Manager'
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Director
DIRECT REPORTS: Senior MaÎtre D', MaÎtre D', Restaurant Supervisor, In-Suite Dining Supervisor, Server, Server Assistant,
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service throughout the world.
The Ritz-Carlton has taken the legendary service to sea with The Ritz-Carlton Yacht Collection and seeks experienced luxury cruise hospitality professionals to become one of our Ladies and Gentlemen.
Primary responsibility is oversight of day-to-day operation of the Main Dining Room and In-Suite Dining. Additionally, provides support as needed to the F&B Director with the supervision and execution of all aspects of the day-to-day operations in all other food and beverage venues. Works closely with multiple supporting departments and roles to create a world class work dining environment and guest experience. Identifies opportunities for staff development and nurtures talent including maintaining comprehensive on-boarding and on-going training programs. Drives sanitation and Public Health standards at the highest level.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
- All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
As one of the Ladies and Gentlemen of The Ritz-Carlton Yacht Collection, you are the most important asset in our service commitment to our guests. By joining us, as we not only meet but also exceed our guests' expectations, you embody the legendary service that makes us a leading luxury brand. To bring our vision to life, The Ritz-Carlton Yacht Collection has exclusively partnered with V.Ships Leisure for recruiting our Ladies and Gentlemen.
Start dates are subject to change.
V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.
At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.
Our values comprise of 'five C's': we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.
We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.
As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.