Server Assistant for The Ritz-Carlton Yacht Collection

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Server Assistant for The Ritz-Carlton Yacht Collection

Position Description:

JOB TITLE: Server Assistant

DEPARTMENT: Food & Beverage

REPORTS TO: MaÎtre D'

DIRECT REPORTS: None

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service throughout the world.

The Ritz-Carlton has taken the legendary service to sea with The Ritz-Carlton Yacht Collection and seeks experienced luxury cruise hospitality professionals to become one of our Ladies and Gentlemen.

POSITION SUMMARY

Provides support to Servers in delivery of technically proficient, efficient and personalized luxury food and beverage service. Specifically assists with refreshment of beverages, bread service, food delivery, venue cleanliness, table maintenance and food delivery. May involve taking and serving food and beverage orders. Prepares restaurants for service by stocking equipment, preparing mise-en-place and cleaning.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.

ESSENTIAL DUTIES

Provides luxury food and beverage service to guests in a courteous and professional manner and willing to take initiative in delivering empowered hospitality

Speaks confidently about Food and Beverage items with guests

Anticipates the needs of guests and Ladies and Gentlemen by ensuring all supplies are readily available before and during service. Maintains a clean, safe and accident-free environment, and immediately responds to the needs of all guests and fellow Ladies and Gentlemen

Sets up, cleans, and breaks down restaurant and bar venues, as well as maintains equipment, supplies, and goods in all work areas. Reports any issues to management

Transports food, supplies and materials between galleys, restaurants and other food venues

Polishes china, glass and silver

Retrieves and delivers Food and Beverage from Bars and Galleys to guests' tables, including describing items and answering questions about items

Adheres to sanitation and cleaning plans throughout all venues. Assists with inspection and proper preparation for internal and official Health and cleanliness

Assists with inventory processes including requisitions and receiving

Ensures compliance with Public Health and all Safety and Labor Regulations

QUALIFICATIONS

Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position

Good knowledge and experience in Public Health rules and regulations related to USPH and HACCP

Previous Assistant Waiter or Waiter experience in a five-star restaurant or onboard a luxury cruise restaurant environment

PHYSICAL & LANGUAGE REQUIREMENTS

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• All Yacht Ladies and Gentlemen must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
• All Yacht Ladies and Gentlemen must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.

As one of the Ladies and Gentlemen of The Ritz-Carlton Yacht Collection, you are the most important asset in our service commitment to our guests. By joining us, as we not only meet but also exceed our guests' expectations, you embody the legendary service that makes us a leading luxury brand. To bring our vision to life, The Ritz-Carlton Yacht Collection has exclusively partnered with V.Ships Leisure for recruiting our Ladies and Gentlemen.

V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.

At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.

Our values comprise of 'five C's': we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.

We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.

As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.