2022 - Present (2 Years)
K resort, India
Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work. Conduct daily briefing using it as a vehicle for two -way communication, training and corrective action. Attend to guest complaints and ensure guest satisfaction through immediate action. Inspect the mise-en-scene and mise-en-scene the smooth flow of operations. Organize the training of staff for meeting the standards of service. Appraise staff performance and recommend rewards to the restaurant manager. Control cost by applying food control principles. Maintain and control the par stocks of cutlery ,crockery,linen,supplies,and equipment. Assist the accounts department in stock taking. Supervises:restaurant captains,hostess,servers and apprentices2018 - 2021 (3 Years)
K resort, India
Always greet and welcome guests promptly in warm and friendly manner. Assist guest with table reservation while seating. Maintain cleanliness of work areas ,china,glass,etc.throughout the shift. Develop restaurant sales through upselling ,guest contact and ensuring good service. Supervise food service with a view to ensuring speed,quality of service and personalization. Ensure that hotel brand standards and sop's are consistently implemented. Conducts monthly inventory checks on all operating equipment and supplies.2015 - 2017 (2 Years)
Hotel pondicherry ashok, India
To ensure the proper set up of all stations in te outlet. To have knowledge of beverage lists and promotion. To follow outlet policies, procedure and service standards. To make sure all areas of the bar and restaurants are clean,include side boards. To clean and mop lounge bar and equipment. To transport used linen to and from housekeeping/laundry for use in food & beverage service areas.