Assistant Concierge Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Concierge Manager

Fairmont St Andrews - Scotland

Assistant Concierge Manager
Are you passionate about providing a superior level of personalised service by ensuring every need, request and desire of our guests is fulfilled? If so we have the job for you! As a Assistant Concierge Manager you will ensure all guests needs are effectively dealt with, guests belongings are secured and hospitality is of the highest standard.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Shuttle to and from St. Andrews
• Meals on duty
• 50% off F&B
• Discounted B&B stays
• Discounted Spa treatments
• Access to gym and pool area

What you will be doing:

• Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression
• Gain a thorough knowledge of the local area, both tourist attractions, business location and of local events to assist leisure and business travellers during their stay
• Recruiting, training and development of staff
• Organise the booking of tickets for tours, theatres and local attractions to enhance the guests experience
• Provide a travel information centre
• Co-ordinate and oversee the parking of guests and visitors cars as determined by the hotels own parking arrangements
• Assist the Concierge Manager in day-to-day assignments

Your experience and skills include:

• Excellent verbal and written communication skills in English
• Excellent organisational and time management skills
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Positive attitude and supportive, team-based approach towards the attainment of the hotel's short and long term goals
• Experience in a similar leadership role

Your team and working environment:

• Work well under pressure in a busy work environment
• Must be eligible to work in the UK

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS