Assistant Food & Beverage Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Food & Beverage Manager

Marjan Island Resort & Spa - Managed by ACCOR

Title: Assistant Food & Beverage Manager/Head of F&B

Department: Food & Beverage

Hierarchy: Reporting to F&B Manager

Direct Subordinates: Banquet Manager, Restaurant Manager, Bar Manager, Restaurant Supervisor, F&B Secretary, F&B Captain, Bartender, Hostess, Waiter, Waitress, Bus Boy

Indirect Subordinates: N/A

Level: 5

Scope:

• Under the direction of the Food and Beverage Manager or his/her delegate, and within the limits of established Accor Policies and Procedures, the Assistant Food &Beverage Manager manages and oversees all aspects of the assigned Food and Beverage Operations.

Responsibilities and Obligations:

• Reports to the Food & Beverage Manager.
• Provides direction to the Food and Beverage Section Heads.
• Communicates, coordinates and cooperates with other Divisions/Departments/Section Heads.
• Interacts and communicates with individuals inside and outside the Hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community.
• Coordinates, communicates, cooperates and works closely with the outlet Chef.
• Responsible for the day-to-day operation of the assigned Food and Beverage service sections and informs the Food and Beverage of any decision taken which did not require his/her action and any other relevant information.
• Controls and analyzes, on an on-going basis, the level of the following:

Merchandizing & Marketing

Quality level and presentation of Food and Beverage products

Service Standards

Sanitation, Hygiene, Condition and Cleanliness of Facilities

Operation Costs, Payroll and Beverage Cost

Guest satisfaction

• Ensures optimum performance in specific areas assigned in above areas.
• Establishes and maintains effective employee and Inter-Departmental working relationships.
• Conducts such functions as interviewing, employee orientation, performance evaluation, appraisals, coaching, counselling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.
• Develops training plans in accordance with Accor Guidelines and implements and conducts Training as well as on-the-job Coaching.
• Maintains all up-dated operating manual for the Restaurant.
• Creates and controls an accurate Logbook with guest and staff positive and negative comments.
• Implements the Hotel and Department Regulations, Policies and Procedures including but not limited to:

In House Rules and Regulation

Hygiene and Cleanliness

Health and Safety

Grooming

Quality

Service

• Conducts daily briefings and participates in other meetings as needed to obtain optimal results
• Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
• Leads and participates in service as necessary in accordance with the requirements and practices of the Restaurant
• Handles Administrative work and keeps updated files on the following Restaurant matters:

Finance

Standards

Training

Entertainment

Promotions

Meetings

Miscellaneous

• Assists the Food and Beverage Manager or his/her delegate in setting Restaurant goals and developing Strategies, Procedures and Policies.
• Assists the Food and Beverage Manager or his/her delegate in preparing the yearly Food and Beverage division budget.
• Monitors the stocks of all Beverage, Material and Equipment and ensures that service requirements are met.
• Monitors together with the outlet Chef local competitors and compares their operation with his/her Restaurant.
• Participates actively in the Breakage Committee and the Chairmanship of the Stewarding and Hygiene Manager.
• Monitors and controls all operating equipment for the outlet.
• Keeps aware of Trends, Systems, Practices and Equipment in Food and Beverage through Trade Literature, Hotel Shows and Site Visits.
• Performs related duties and special projects as assigned.

Security, Safety and Health

• Maintains high confidentiality in regards to guest privacy.
• Reports any suspicious behaviour of guests and staff to the General Manager and Security.
• Notifies housekeeper regarding lost and found objects.
• Ensures that all potential and real hazards are reported appropriately immediately.
• Fully understands the hotel's fire, emergency, and bomb procedures.
• Follows emergency procedures to provide for the security and safety of guests and employees.
• Works in a safe manner that does not harm or injure self or others.
• Anticipates possible and probable hazards and conditions and notifies the Manager.
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Competencies:

• Good command of English and one other language used by majority of staff.
• Five years' experience in 5 Star Hotels.
• Good knowledge in Microsoft Excel, Word, Outlook, Micros.

Interrelations: Liaises with all departments to ensure smooth operation and develops effective relationships with guests, business partners.

• Note: Customization may be included for any specific local or legislative requirements, such as work permits
  
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