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Industry : Hotels & Resorts
Department : Front of House
Location : Brussels/Belgium
Level : Staff Line level
Posted : 02 Dec 2021
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ70578
Employment Type: Permanent
Job Type : Permanent
Validate Through : 30 Dec 2021
Salary Range (monthly): USD 0 to 2,000
Salary Description: Competetive Salary Offered
ibis Brussels Airport
You have both an executive and managerial role and you coordinate the work of the reception desk which you also carry out yourself. Together with the team you ensure a flawless service for our guests, you take care of the daily administration, checks, payments, handling complaints, invoicing, drawing up procedures and all kinds of administration. In addition, you provide support in terms of hotel strategy, contracting, daily analyses, vision for the future and practical implementation. You take care of planning, recruitment, training, coaching, adjusting and assessing the team. You will work in a flexible schedule and in a dynamic and enthusiastic team.
You contribute in achieving the department's quantitative and qualitative targets, you motivate and train staff to the highest standards of guest care, welcoming and quality service.
Service-minded, guest first
Accurate and punctual
Organisational and management skills
Being able to work fast and efficiently
Able to work independently
Knowledge of Fols is an advantage
In addition to the opportunity to grow and learn, we offer various benefits such as hospitalization insurance, group insurance, lunch vouchers, employee advantages...