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Industry : Hotels & Resorts
Department : Front of House
Location : Banten/Indonesia
Level : Staff Line level
Posted : 18 Mar 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ40974
Employment Type: Permanent
Job Type :
Validate Through : 2022-04-15
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
ibis Gading Serpong
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as a Assistant Front Office Manager.
- The Assistant Front Office Manager is in charge of front office department in case of The Front Office Manager is on leave.
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- The Assistant Front Office Manager must lead dynamically the Guest Experience
- Lobby Assistance
- As a representative of Management, the Assistant Front Office Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Assistant Front Office Manager must ensure that they use diplomacy and remain within the organizational policy.
- The Assistant Front Office Manager is responsible for taking care of all VIPs
What we are looking for:
- Trust experience would be advantageous
- A driven problem solver with a creative approach to delivering the ultimate 3-star guest experience
- Someone with a genuine personable service style that always blows our guests away
- Someone with strong hotel operationexperience would be ideal
- A positive, enthusiastic attitude and the ability to work a flexible 5-day roster