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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Assistant Front Office Manager

Industry : Hotels & Resorts

Department : Front of House

Location : Jakarta Raya/Indonesia

Level : Staff Line level

Posted : 07 Feb 2022

Job Role : Assistant Front Office Manager

Recruiter : Accor Hotels

Job Ref : HOZ86764

Employment Type: Permanent

Job Type :

Validate Through : 2022-03-07

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Front Office Manager

Novotel Tangerang

Job Description

- The Assistant Front Office Manager is in charge of front office department in case of The Front Office Manager is on leave.

- Conducts shift briefings to ensure hotel activities and operational requirements are known

- The Assistant Front Office Manager must lead dynamically the Guest Experience

- Lobby Assistance

- As a representative of Management, the Assistant Front Office Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Assistant Front Office Manager must ensure that they use diplomacy and remain within the organizational policy.

- The Assistant Front Office Manager is responsible for taking care of all VIPs

Work Experience

- Bachelor's Degree or Diploma in Hotel Administration, Hotel Management or equivalent

- Minimum 1 year experience in the same position

- Good communication skills

- Proficient in the use of Realta

- Problem solving and organizational abilities

Benefits