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Industry : Hotels & Resorts
Department : General Management
Location : Melbourne, Australia
Level : Staff Line level
Posted : 15 Jul 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ17241
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-16
Salary Description: Competetive Salary Offered
Mantra on Jolimont
If you're into sports + concerts and get a kick out of the sound of 100,000 cheering fans , you'll love working at Mantra on Jolimont, located right opposite the iconic Melbourne Cricket Ground (MCG) and within easy walk of Rod Laver Arena, Olympic Park Stadium, Fitzroy Gardens and the CBD. With 133 apartments together with our onsite restaurant Boundary Line Bar & Kitchen, Mantra on Jolimont provides a dynamic and fun place to work.
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager.
As our next Assistant Manager, you will:
- Oversee the daily operations of the property
- Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
- Supervise and monitor Team Members with true leadership ability that motivates the entire team
- Provide a high level of customer service and a genuine personable service style that blows our guests away
- Assist in the preparation of rosters and use Excel on a daily basis
What we are looking for:
- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
- The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
- The flexibility to work shifts including early mornings, evenings and weekends
- A person with proven leadership experience within a hotel environment
- Knowledge of Sihot PMS advantageous
- Someone with previous experience in a Front Office hospitality role
Why work for Accor?
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of exclusive rates across Australia - from 30% off!
Apply now to begin your journey!
The Victorian Government has mandated second dose COVID-19 vaccination for accommodation workers. Therefore, proof of COVID-19 vaccination is required for all accommodation workers.
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific
Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au
To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn .
Atithi Jaiswal
Mumbai, India