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Accor Hotels
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About Us
We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Assistant Manager - Guest Relations
Industry : Hotels & Resorts
Department : General Management
Location : Raigad, India
Level : Staff Line level
Posted : 31 Mar 2022
Job Role : Assistant Front Office Manager
Recruiter : Accor Hotels
Job Ref : HOZ36292
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-07-23
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Assistant Manager - Guest Relations
Novotel Imagicaa Khopoli
Job Description
- - Responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.
- All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests' first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.
- Liaise with different departments for smooth and coordinated work.
- Ensure to interact with the guests & enable the team to understand guest requirements.
- To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner.
- To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.
- Ensure that the arrivals and departures for the day and relevant records are maintained.
- Ensure quality in all aspects of work and among the staff in the lobby. -
Work Experience
Qualification: Diploma in Hotel Management / Bachelor's in Hotel Management.
Experience: 3-4 Years
Benefits
-Be a part of Heartiest Culture.
-We believe in rewarding your achievements with range of exciting employee benefits and programs.
-Opportunity to develop Career.
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