Assistant Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Manager

Mantra Parramatta

Positioned in the CBD, Mantra Parramatta offers a touch of chic in the heart of Sydney's west. It's tastefully appointed assortment of rooms, from Studios through to 2 bedroom apartments, and it's extensive state of the art amenities makes it a popular venue for conferencing and weddings, whilst its onsite food and beverage outlet is a favourite with locals.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager.

As our next Assistant Manager, you will:

• Oversee the daily operations of the property
• Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
• Supervise and monitor Team Members with true leadership ability that motivates the entire team
• Provide a high level of customer service and a genuine personable service style that blows our guests away
• Assist in the preparation of rosters and use Excel on a daily basis

What we are looking for:

• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous
• Someone with previous experience in a Front Office hospitality role

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of exclusive rates across Australia - from 30% off!

Apply now to begin your journey!

Accor's COVID-19 Vaccination Policy applies at designated Accor locations. Mantra Parramatta is not currently a location where COVID-19 vaccination is mandated by the Accor COVID-19 Vaccination Policy. Except in rare cases where an exemption may apply, COVID-19 vaccination will be required if the location is declared a mandatory COVID-19 vaccination workplace in the future.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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