Assistant Sales Manager, MICE

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Sales Manager, MICE

Fairmont Baku - Flame Towers

RESPONSIBILITIES:

The Assistant Sales Manager is responsible for bringing new and return business to the hotel as groups and events and exceeds guest expectations. .

• To confirm all event related information with clients

• To ensure prompt and courteous service is extended to both internal and external customers
• To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• To solicit group, and/or banquet business through action plan preparation and execution
• To establish parameters, quotes and negotiate prices, confirming by written contracts
• To participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
• To maintain accounts, contact, activity and business details within the appropriate software applications
• To organize bookings from date of booking to departure from travel agencies booking groups for leisure purposes, , guestroom requirements, guestroom pickup, food & beverage and audio visual

• To initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
• To conduct and/or attend daily meeting to review event & wholesale contracts to ensure last minute changes are communicated with all appropriate departments
• To work closely with all related hotel departments to ensure all details of the contract were delivered and guests depart satisfied
• To prepare weekly, monthly, quarterly and annual reports, as required

• To follow departmental policies and procedures
• To follow all safety policies
• Other duties as assigned

• Previous Sales experience required
• Excellent verbal and written communication skills in Azerbaijani and English, and Russian, preferably
• Computer literate in Microsoft Window applications andor relevant computer applications required
• University/College degree in a related discipline preferred
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable

• Ability to focus attention on guest needs, remaining calm and courteous at all times