Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Warsaw, Poland
Level : Supervisor
Posted : 13 Jul 2022
Job Role : Food & Beverage Supervisor
Recruiter : Accor Hotels
Job Ref : HOZ48386
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-05
Salary Range (monthly): USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers the new chapter of luxury in its extraordinary history that spans over 160 years.
The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.
It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.
We offer excellent career development and growth opportunities for our Colleagues who have the talent, dedication, drive, and passion to be part of a leading global luxury hospitality brand.
Currently we are looking for
Engaging service, delicious cuisine and distinctive surroundings make every special event at Raffles Europejski Warsaw a truly memorable affair. Your attention to detail and excellent communication skills as Banquet Supervisor will empower your team to deliver exceptional service to guests of our group functions. Let's take your career to new heights!
What you will be doing:
Supervise, and coordinate the activities of servers, bartenders, and conventions staff
Execute proper function management and floor coverage
Ensure room is set up in accordance with the requested requirements
Plan and coordinate event details with kitchen, stewarding and catering
Implement sequence of service, conduct pre-shift briefings and relate all pertinent information with staff
Uphold staff appearance and grooming policies
Supervise and assist with personalized service to enhance the guest experience
Ensure standards are enforced through diligent follow up of all functions
Direct staff in maintaining clean, tidy, and organized back of house service areas
Maintain communication with function organizers before, during and after all services
Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise
Promote a high level of department morale by: coaching and counselling of line staff and ensuring the clear and accurate communication of hotel and department policies, news and events.
Ensure accurate billing of BEO's for AM and PM functions
Ensure that all financial reporting is maintained and accurate
Creating and updating Event front sheets
Ordering and maintaining the liquor pars
Updating and maintaining the Food and Beverage Plan
Complete all other duties as assigned by the Banquet Manager and or Assistant Banquet Managers
Ensure a clean and safe working environment, and actively participate in health and safety initiatives
Adhere to all hotel environmental policies and initiatives
Carry out any other tasks as assigned
One year of Food & Beverage experience required
Previous Food & Beverage or Banquet leadership experience preferred
Self-motivated, with the ability to make effective decisions
Demonstrates initiative, and the ability to multitask and work with minimal supervision
Ability to maintain high service levels under pressure
Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
You may be required to work on holidays, weekends, overnights, and other non-day shifts.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS